[Resolved]  Uber India — Deducting money from wallet even digitally paid to the driver

Address:

Ahmedabad

I had a very bad experienced by using uber.

I booked an uber from my phone using uber wallet cash, and the driver informed me that uber wallet cash would not be deducted and that I would have to pay cash only. I didn't have time to discuss it because I rely on Uber and was in a hurry too.

I paid online, and a copy of the receipt is attached.

Also, the driver had charged Rs. 240 extra as a toll, but I later understood that there would be no charges for the customers to pay; everything is included in the fare only.

Driver information :- Hardik Vishnubhai Patel
Mobile no : [protected]

Break up is as per below.

Fare as per uber app : 603
Paid to the driver : 840
Amt deducted from uber wallet : 500

Extra paid :- 737

Kindly aarange to transfer above extra paid amount in my uber wallet ([protected]) or transfer through upi ([protected])

Below attachments are for your reference and understanding