Driver denied duty when was requested to take a de tour to drop a friend on the way. He refused to continue with the ride after the first drop and told us to stop the ride by the first stop and initiate the booking again. I have always used uber in such situation and never faced this issue but the driver was very adamant and harsh spoken. We had to cancel the ride midnight from the airport. Also faced a Rs.60 cancellation charge. Kindly look into this and take necessary actions.
Vehicle No : MH14CX0992 - White Tata Indica
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment