Uber India — Disappointed with the service

Address:Pune, Maharashtra

Driver denied duty when was requested to take a de tour to drop a friend on the way. He refused to continue with the ride after the first drop and told us to stop the ride by the first stop and initiate the booking again. I have always used uber in such situation and never faced this issue but the driver was very adamant and harsh spoken. We had to cancel the ride midnight from the airport. Also faced a Rs.60 cancellation charge. Kindly look into this and take necessary actions.
Vehicle No : MH14CX0992 - White Tata Indica
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information