Uber India — discriminatory policies against customer deactivation o[censored]ber account

Address:

Bangalore, Karnataka

Hi this is the second time uber has deactivated my account on my customer rating falling below threshold. While a senior person helped the first time the policies are completely discriminatory in nature their escalations team has not been able to comment on what the threshold should be. They claim that drivers can rate customers and give tips ln how to increase rating. Having lived outside the country and knowing that following lane discipline and traffic regulations are critical to the safety of a passenger none of my rides had anything to do with me coming late or messing up the car however i dont feel safe since the cabs most of time have broken windshields are si dirty and i have had a situation where the driver almost got into an accident 3 times during the course of a journey prompting me to pray that i reach safely there are times when drivers claim they dont know anything apart from the local language. How do they expect to talk to foreigners then. On complaining to uber they just told me that its their policy and cant do anything about it. Maybe all their drivers to undergo driving test and they will surely fail. I do not wish to generalize but are all drivers like every second cab i take in bangalore is a problem and i sm pretty sure its a matter of time before someone meets with a serious accident through uber. Can you pls ban then from india as it they are deactivating accounts and have no proof to tell customers on what facts it