Uber India — Disproportionate fare was charged

meetshyamal

from Bengaluru, Karnataka

Address:	Kolkata, West Bengal, 700084
Website:	www.uber.com/en-IN

Hi, Yesterday night I booked an Uber cab near B.B.ganguly street to Sonarpur Station for the fare amount 113.40 /-. Trip began and I got down near Garia and let the cab go to the destination Sonarpur as my relative was on board it. Reaching destination he called me saying cab fare is showing 537/- and it became 5 times than what was journey was started with (113). I spoke to cab driver and he pleaded his innocence insisting me to talk to Uber customer care. I din't get Uber customer care no to speak and get it addressed yesterday night. He had to pay cash 537 /- to let the driver go for next trip. But, what we witnessed was a sheer cheating and fraud treatment meted out to us. Can I have somebody from Uber come and explain me the basis upon which this amount was charged. Thanks & Regards Shyamal

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Comments

Chinmay Wadaje

from Panaji, Goa

Last time the driver cancelled the ride because he was far away. Why should I pay the fine then on my next ride. I want refund.This is happening with me for third time. But this time I want refund. Otherwise u will lose ur customer

vedant Lakhe

from Mumbai, Maharashtra

Today i booked uber around 7 pm.
driver was unable to reach my location,
i waited for 20 min so then after 20 min i cancelled uber as i was getting delayed for flight, and i cancelled uber.
but uber has charged 100 RS on my tnext ride.there driver r so dum and careless and they r charging customer.
i got totally dissatified with uber.