Uber India — disputing fare

Address:58 M.G. Road, Diamond City South, Kolkata, West Bengal, 700041

On 09/02/2020 i took a trip from 4b, motilal nehru rd, manoharpukur, kalighat, kolkata, west bengal 700029 to 58 m. G. Road, kolkata, west bengal 700041.

The vehicle broke down after covering one third of the trip and we had to take another uber to reach our destination. But we had to pay rs.70.94 to the driver of the broken vehicle and again had to pay another rs.101.69 to the driver of the newly booked uber to complete our journey.

When i booked in the first instance to reach my destination at 58 m. G. Road, kolkata i was supposed to pay rs.113+ but due to the breaking down of the vehicle and booking of another i had to pay around rs.60 more, which i am contesting.

Unfortunately, in uber.com there is no way to place our grievance for specific reasons. Uber has got a set of questions for complaints and if someone has got something extra from that set question, one cannot cannot put forward to them their complaints.
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