Uber India — Double amount charged for uber pool fare

Address:	Pune, Maharashtra, 411057
Website:	www.uber.com

I took uber pool from bhumkar chowk to kharadi eon it park, pune on 30, 2017. Initially i was shown my fare as 360 inr. At the end of the trip i was charged ₹ 724.36. There was an other passenger who shared 80% of the trip distance with me was only charged 350 inr.

Why uber charged me with extra money on the pretext of "surged distance" and "surged time". Despite several complaints and reminder to them i have not received any suitable response from uber.

Kindly look into this problem at the earliest. Please return my money.