Uber India — double charge

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Team,

I traveled by Uber on 05-July-17 with Salim as driver, i paid the driver cash however the uber system still shows i owe them 341.83.. I called them when this had happened and they said they will fix it...i have just returned to the country a month back and tried using the app again and to my dismay find out that the system hasnt been corrected...I spoke 2 or 3 folks in uber and each of them say the same thing again and again..."you should have contacted us when the issue happened" well i did do that...

Can this forum help fix this ? or shall i approach consumer court ? - Uber has to realize they cant treat customers like dirt in India, if they were to do this in the western countries they would get sued like there is no tomorrow...