Uber India — double payment on trip at 26th august at 12.25 a.m

Address:

H-340, Raj Nagar-II, Gali No. 6, palam, New Delhi, Delhi, 110077

I want to complaint against uber driver.
I book ride for my father - senior citizen on 26th august, 2019 at 12.25 a. M as we were in my nephew marriage and there was network problem, i came outside to book cab.

My ride was on non cash method and driver charge rs. 150/- from my father, as we will not able to talk due to network problem, so he paid.

Later when i book ride then it shows previous outstanding of 178.89 and i paid by paytm. Without payment of previous due - i will not able to book ride for me.

Now there is a double payment, pl. Refund my cash payment of rs. 150/-.

Driver done fraud to us - as he know that ride was on non-cash method, still he took money from my father, why?

Now when i claim for refund then your executive denies that there there is no policy to refund and told that we will take action against driver.

Either refund my money or give the number of driver.
If you not taking charge of this fraud then why you are protecting such driver