Baskaran sundararaj
12:40 (4 hours ago)
To dara, liane, pradeep, grievanceofficer_india, grievanceoffice_india, supportbangalore
Rom: baskaran sundararaj
To: [protected]@uber.com, [protected]@uber.com, [protected]@uber.com, [protected]@uber.com
Cc: [protected]@uber.com, [protected]@uber.com, [protected]@uber.com
Bcc:
Date: tue, 24 sep 2019 15:23:38 +0530
Subject: re: payment not received - information - wrong
Dear grievance cell
I am following more than one month, no one giving any solution and i am not
Using the uber, due to your issue,
Please sort the same quickly.
Regards
S. Baskaran
Baskaran sundararaj
Mon, 12 aug, 12:55
To grievanceofficer_india
Dear customer care,
My mobile no is [protected]. I traveled from airport to velachery (20th street)
I was traveled on your uber vehicle on 9th august - around 1.30 am after my booking.
After vehicle arrival, on on boarding, the meter was erratic and it shows rs 83... Before leaving the location, then after outside the air port the meter shows rs 128...
Driver was confused and he said that it never happen and may be some trial going on.
I said my amount shows rs 211..., (All decimals are removed and nor remembered) plus airport pick charge rs 40, so that total should be rs 251.
After it reaches, the amount not exceeded and it remains rs 251...
Finally i paid rs 260.. To the driver
Surprise to see yesterday that it shows, i have not paid for the traveled amount
Please note, which driver allows to get out without payment
I lost credential on your site, and how can without verifying the basic issue, you may put as last drive pending on my account.
As a customer, can i say that you have not paid xxxx amount.
This is not fare, please investigate and correct the same, yesterday, i traveled night ola due to your issue.
Hope you will reply soon.
Regards
S. Baskaran
Pn. No [protected]
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