Uber India — Driver and his baheviour

Address:560064
Website:uber.com

Driver Shiva was very rude and unprofessional. He wanted to go for long routes and was not following the route i was telling him as it was shorter. He started shouting and said that he will stop the car on the mid way and I can book other cab to go home. It was early morning 5:15 am.

My concern is when customer is paying then they have the flexibility to change the route or the location. they are free to opt for any location even selecting the end point. Why a customer has to follow the routes what app is telling. Driver started shouting like anything when I asked him to follow the route I was telling, however he was ready to go on that route which was all alone and you can't see a single person there, and not the main roads.

It was the worst experience with Uber and I think this will lead the customer to opt for other, service provider except Uber.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5905
    Pending
    0
    Resolved
    182
    View all Uber India contact information