Uber India — driver cancelled my trip and I'm charged for his mistakes

Address:600044
Website:www.uber.com

Today i booked a cab in uber app! The expected timing was 15 mins so i was waiting and in few mins i called him to check where he is his phone was busy i was expecting and waiting for him. But i got the notification saying pay 30rs to continue booking because i was waiting in french loaf and looking at him in the map he was somewhere and he cancelled my booking i don't know what he did i have been charged 30rs. Then i again contacted the cab driver he spoke very arrogantly i asked him why am i being charged you didn't come and you didn't respond he keeps blabbering something and he told me do what ever you can do! Great job uber in recruiting people and training them you fame is well know
Blown way by your staffs behaviour hats off keep up the good work
+4 photos
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Why does Uber send false promotion messages and then charge the customers the total amount without excluding the promotion off. In clear terms it is considered fraud and moreover zero support to handle such issues.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5905
    Pending
    0
    Resolved
    182
    View all Uber India contact information