Uber India — Driver cancelled ride and continued the trip and charges

Address:

Chennai, Tamil Nadu, 600042

I booked an uber by 6 in the morning (fare showed Rs 163) and the driver arrived. My uncle and aunt boarded the car. The driver had cancelled the trip booked thru uber and continued the trip separately. When i checked my phone after 40mins to see the invoice, i found that i was charged a cancellation fee but my aunt called me and told me she was dropped at the destination. He had charged Rs 250. They were not aware of this and they had paid without the bill. So cheap of the driver to cheat consumers like this. I have always preferred travelling with uber but I seriously regret today. And im not able to get the details of the driver now.