Uber India — driver cancelled the trip himself.

Address:Chandigarh, Chandigarh, 160036

On 21/07/2018, I booked one uber pool cab number PB-01-B-3171 from sector 42 chandigarh to sector 20 chandigarh. Driver name was Karam. I was waiting at the location for cab. Driver told me that he is at Pick up point. I told him that I am already standing there and where is your car. To my surprise, I got a trip cancellation message from driver.
I booked another pool cab from same point for same location, cab number PB-01-B-0199 from sector 42 chandigarh to sector 20 chandigarh. Driver name was Naginder. Same thing happened again. Driver cancelled the trip himself.
My important meeting was missed. Is this the service o[censored]BER. In both cases, trip cancellation charges were charged to me. Please revert it immediately, otherwise I will be forced to initiate the deficiency in services legal path. This is not expected from a company like UBER
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5905
    Pending
    0
    Resolved
    182
    View all Uber India contact information