Uber India — Driver cheating

Manoharan41

from Peravurani, Tamil Nadu

Address:

600092

Yesterday (Dec 24) I booked a car from Sanjay Gandhi Nagar Virugambakkam Chennai 600092 to 51, 3rd cross, Gandhi Nagar, Adyar between 05:00 and 05:15 pm. I received a call from a driver stating that his car developed some problem and hence he is arranging for alternate car and he has arranged a share car. Driver name; Mr. Prakash Raj mobile; [protected].
My wife took trip and at Adyar the driver asked her to pay by cash and collected Rs.111/- (one hundred and eleven only) being half of the bill shown therein.
today I received a "pending payment" notice from Uber for Rs.1534.10 asking for 'authorize payment'.
this is totally cheating and seem to be well planed by the driver.
First - telling car under repair. Second - arranging for alternate vehicle . Third - requesting for cash payment and finally sending a bill for some fancy amount.
I request that Uber should intervene and prevent taking the above bill amount from my credit card which was not authorized for payment from me.
I also request you to check on the 'rocket' to save Uber name.
Thanking you
Manoharan

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Comments

YanaPranati

from Chennai, Tamil Nadu

My account has been blocked by Uber without assigning any reason. I have written to them asking for information but there has been no response

amit_4u29

from Mumbai, Maharashtra

Hi i was travelling last day from one point to another and after the trip got over there was an additional 120 charges over the bill, i payed the amount and later realized the trip was costing me 180 and billed amount was 300. why is that so. can some one explain this to me as i have found no option in your app where i can write it to you guys.