Uber India — driver did not come to pick up today morning

Address:

Bangalore, Karnataka

It's being 15 mins but the cab did not come and had to cancel the cab request and charged 42/-. Driver was standing somewhere else. I tried to call him up but it was busy everytime. I was late for my office. So, lastly i canceled the request and requested for a new trip. Eventually, it charged me 42/- rupees for this. This is not the first time. It happened many a time in bangalore.

Why this type of things are happening?

I want my money back.