Uber India — Driver did not pick and canceled the Trip

Today Evening the Driver of Taxi No. GJ24X0727 named Jitendra came to our pick up point, waved his hand stating that he is canceling the trip and left in the moving car without even stopping.

We were shocked at the behaviour of the driver. Not stopping at the pick up point and driving away is bringing disgrace to the Company.

For above aborted trip (not undertaken by driver) you have charged me some amount.

I request you to withdraw the claim made and seek an explanation on why the driver did not stop at pick up point and talk.

Please go through my track record and act. This has bee the first humiliating experience and wissh it does not happen again.

Regards
Madhukar Babulal Vasa
7th June 2022
8.10 PM