Uber India — driver did not turn up nor he responded to my call

Address:

560040

I had booked an uber auto to go to rajajinagar 60th cross on 30th oct and was informed that auto number ka02ad9194 driven by lokesh wl come. But inspite of my contacting him over phone - which he didn't answer and after having waited for more than 15 minutes i took another auto and reached my destination. To my surprise i found that i was asked to rate his ride for a trip from hosahalli extension to jagajeevanramnagar. My bkg was from vijayanagar samruddhi apts to 60th cross rajajinagar 5th block.

This is the second time it has happened to me. I request u to ensure that this type of lapse does not happen again.

Thanks