| Address: | Gurgaon, Haryana, 122001 |
Hello Uber Team, I am really disappointed with my last experience on UBER. I had booked a cab for my mother and Sister, the driver took a very wrong route, in the reverse direction, made a 5 KM journey to more that 22 KM. and a 15 min trip a 45 min long. I was scared for my family's safety, and driver was just driving with out any knowledge of the paths. Your emergency help team confirmed that.
I called driver multiple times that he is driving wrong route, he did not listen. Now your team is giving me stupid reasons that the wrong fair and trip map is due to incorrect GPS. please explain how can your drivers do that, when the MAP shows the destination, and even suggests path.
I also received messages from UBER for Rs 100 off before this ride, however no Rs 100 were discounted on thsi ride. have attached the snapshot.
This is not at all expected o[censored]BER. Highly disappointed.
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