Uber India — Driver intentionally kept me waiting and told lie that the cab is auto cancelled

Address:	560103
Website:	www.uber.com

Hi uber team,

Your service is really pathetic!!!

Once i booked uber cab, the driver named darshan with tata indica cab kept me waiting on my location without informing me anything. I waited for almost 20 minutes and then finally called the driver and asked "when will you arrive at my location?"

The driver answered that the cab is auto cancelled and so he wont be coming to my location and before i could speak anything else he disconnected the call.

When i checked the uber app, i found that the trip was still not cancelled and intentionally the driver told me lie that the cab is cancelled, so that i may cancel the cab and pay the extra fare on my next trip additionally.

Such a horrible experience i never had before. If you can't provide service truthfully then please stop this non-sense.

Rupojit bhattacharjee