Uber India — driver not responded for uber booking

Address:

Ahmedabad, Gujarat

One i booked uber taxi to go to ahmedabad airport from sac guest house
I have waited nealy 15 minutes
The driver has not responded for calls.
Due to this i cancelled the uber trip and gone through auto to airport to catch the flight.
Now i am trying to book uber,
After completion of total process for taxi booking
Every time i am getting message that i haven't paid the cancellation charges on that day.
There is no specific button to accept or reject the same message.
Due to this i am unable to utilize the service o[censored]ber as and when required.

My mobile number is. [protected]

Kindly see the earlier process and calls made to driver
And allow me to utilize your services as and when required.

Lakshmi kanthamma
Administrative officer, sac, ahmedabad