Uber India — driver refused for the trip destination

Address:	New Delhi, Delhi, 110091
Website:	Uber

This is so ridiculous and irritating, when you schedule a trip from home (Mayur vihar phase 1 delhi) to airport to catch an early flight, the trip was scheduled @ 4.45 a m today (29.01.18), driver’s name/details appeared on my uber app, i called him to know the time by which he will reach at my place, but he abruptly refused to even come to my place, then i tried another cab through uber app, got the same response on my calling, the 3rd one was even worse, he kept me waiting for almost 20 minutes and then canceled the trip, fortunately i have a local taxi stand nearby, called a local taxi, and managed to catch my flight, this has not happened the first time with me, uber drivers go as per their comfort, they are never bothered about the inconvenience caused to people by their refusals, the bigger question here is, that, whether i can take uber services as dependable one or going by my such experiences i should stop using the uber services, i lodged my similar complaints on earlier occasions also, but condition has not improved, i am sure other people also must be facing the same.