Uber India — Driver refused to start air conditioner of the car in spite of several requests | |
I took a trip on uber on 09/04/2021. After riding the car I requested the driver to turn on A.C. system of the car. The driver rudely refused to turn on the air conditioning system stating that due to rise in fuel prices the A.C. can not be turned on. I then asked him to wear a face mask. Initially the driver just ignored my request stating that car can not be driven while wearing a face mask. Later on my repeated request the driver took out a hankie from his pocket and covered his face with that. My question to Uber India is whether the company has made any rule that due to rise is fuel price air conditioning system of the car shall be non functional ? If so then why the company has not informed me the same at the time of booking ? If not so then how the driver dare to say that due to fuel price rise A.C. system can not be turned on where the customer is being charged for the same ? What action is Uber India taking for this sort of negligence which definitely looses the credibility of the organization to its customers ? Was this information helpful? | |
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