Uber India — Driver sanjay of car no. Maruti Suzuki Swift Dzire 3626

I had booked for a Uber car the previous evening ie 3rd for the 4th July morning. Driver Sanjay of Maruti Suiziki Swift DZire 3626 comes to my building at Nahar Amrit Shakti and I also get an intimation while I was waiting in the lobby. HE DID NOT BOTHER TO GIVE ME A CALL as he went and parked at another building in the complex. I live at Camellia. I have been waiting in the lobby of my building from 7.45 am. He then decides to drive away and when the Security Guards are telling him that Madam is calling you as I saw the number plate as 3626 being driven away, he said I do not want to make this trip and I have cancelled it. My cell No. is [protected]. A deduction of Rs. 63/- has been done from my wallet for NO FAULT OF MINE. Please deduct the amount from driver Sanjay instead of from my wallet. Plus I was put thru so much of hardship as I could not get another Uber nor a black and yellow taxi to go to work at Lower Parel.

I demand that strict action is taken against this driver Sanjay. Please check from your records of my phone you will get his details. I use Uber each morning and this is the first time the driver does not bother to even call.