Uber India — driver took extra money

1 Review
Bengaluru, Karnataka, India
 jeetujk on Mar 14, 2019
I took a ride from electronic city to Bagmane techpark near Mahadevpura.
During journey total cost was rs.529 and i get off from the cab it changed to rs. 480.49. Since driver was supposed to ride through flyover which include rs.48 toll charge. but driver took different route to avoid tool. I got response from customer support that this is outside uber so can't return the money. I booked Cab though Uber app then how can it be outside uber ? and 2nd point, why your driver changed the route ? Please tefund the money else i will complain in consumer forum. This has happened many times with me. your are not sharing driver number also.

Complaint Status

[Mar 15, 2019] Uber India customer support has been notified about the posted complaint.
Updated by jeetujk, Mar 14, 2019
Driver name- Umesha BS, Vehicle -Tata indica, Vechile reg number- KA03AC0460
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    Uber India - driver took extra money