Uber India — driver unable to contact customer - network problems

Address:

Chandigarh, Chandigarh

Dear Sir/Madam
We have had numerous problems with Uber during our stay in Chandigarth.

The most common problems experienced is network problems between us as customers and the drivers.

Today was a nightmare causing us paying additional fees that we should not have paid which has resulted in 42 rupees being wrong charged today.

The network system Uber use is not satisfactory between driver and customer. Calls are not being received.

On Monday 3 December a driver refused to take us to Zirakpur which cost us 42 rupees. We had to call another taxi which took over an hour to come. This is totally out of order and I require the return of the money and compensation.

Please call me on the number below. I look forward to hearing from you.

Regards

Mr Ramnik Saund JP
Magistrate, England

Mobile no: [protected]