Uber India — driver unprofessional and being adamant

Hi team,

I have bad experience with uber today and really disappointed that uber service is not meeting the standards shared over advertisement and promises made. Cab driver tagged against cab ka 04 aa 3800 was highly adamant and not listening to destination route which was easily reachable rather than the one gps was showing through congested routes. Cab driver took into routes that were narrow and there was no way to pass by, with all the scene of me requesting cab driver to take through correct route and cab driver not listening to my navigation, he landed dropping me (4 months pregnant) on main road that was 500m away from the address that was booked against destination. Cab driver didn't even apologize for his behaviour. This is what uber train or guide the cab drivers to behave with their customer??? With this experience i will never use the uber cab service in future and inform my friends and relatives not to avail uber cab service.