Uber India — Driver used my booking

Address:Chennai, Tamil Nadu, 600125
Website:www.uber.com

Dear Sir/Madam,

I need to inform you that the below receipt is duplicate.

I have booked for Uber yesterday but it went on trip from the drivers location "Regency Shopping Complex, Mount Poonamalle High Rd, Manapakkam" and ended in "2, Manapakkam Main Rd, L&T; Colony, Periya Palayatamman Nagar, Manapakkam". Just like that driver used my booking.

We were waiting for so long time and driver cancelled the booking.

We were very disappointed yesterday.

Kindly make necessary action, this is spoiling your reputation.

Thanks,
Anusha.
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Got a message from Uber informing about my enrolment under VIP category with set fare. However, I am being charged higher fare for my rides. Please check my account after my receiving their message.

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