Uber India — Driver was not driving according to location, and pick up point issues were there

Address:

Kolkata, West Bengal, 700020

I booked an Uber today, i.e. on 27th may 2017, and my driver was not driving according to the location and pickup point issues were there also, which wasted aoot of my time. This is clearly unprofessional. For this reason i had to cancel my ride and it is showing additional 60 rs will be charged to me on my next ride. Now this should not happen as this is the mostake of driver who has been unprofessional, i want a reply to this as soon as possible and hope that my voice will be heard and responed and final outcome will be in my favour and additional 60 rs wont be charged. I had faced this issue in UBER kolkata.