Uber India — driver's misbehaviour

Address:

Uber India., Mumbai City, Maharashtra, 400058

Dear sir/madam,

This is to inform you that on 26th sept 2019 morning i booked uber auto. The driver mr. Javed shaikh, picked up from home and instead of telling him to follow the gps, took me on the wrong route and when i scolded him. He aborted the ride and dropped me on middle of the road.

Not only this he aborted the ride and then started asking money in cash.

But still the company wants me to pay the full amount of the ride.

I complained on uber app but no action is taken by them.

Hope to seek response and take necessary action against the driver. Today he has dropped me on the road and tomorrow he can do the same with others and take the money too.

He was rude too.