Uber India — Drivers not picking me up and shifting my trip to other drivers without my information consent and knowledge

Address:

New Delhi, Delhi, 110007

I booked an uber cab for the destination from ramjas day boarding school anand parbat to dda flats gulabi bagh on the date 29 june 2017 and even contacted the driver to know his location and he confirmed that he has received my pickup request and is reaching my location but he did not reach my location in the specified time and when i checked the uber app my trip was shifted to the new driver without my information and when i contacted the second driver he confirmed that he has received my pickup request and is reaching my location but he did not reach my location in the specified time and when i checked the uber app my trip was shifted to the new driver without my information and finally i had to come on my own despite of booking the cab
For your assistance the contact details of drivers are
[protected]
[protected]