Uber India — Drivers poor service

avinashsingh_82

from Mumbai, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500082
Website:	www.uber.com

Hi Sir,
My Self Avinash from Hyderabad ([protected]), booked uber cab around 3:30 PM on 3-May-2017 from Asain cinemas Attapur to Hydershakote. And got a cab confirmation and in my uber app that cab reache but no call received from driver, so I called the driver and found this no. was switched off driver No.([protected]). Hence again I booked another cab from uber only. for which I was charged twice 1st.Rs. 53/- & for send trip Rs.90.84. And same day it was repeated in evening also, I booking cab from hydershakote to dilsukhnagar around 7:00 PM and cab no.TS08UB9928 reached to my home also, but driver refused after boarding the cab stating that he got a call from Uber customer car not continue the trip and need to go to another customer, so driver cancelled the trip from his end for which uber charged me rs. 53/-. after that driver allowed me to speak to uber customer cab from his mobile, and customer care person ensure that I get my refund. So I booked another cab and went to dilsukhnagar for which I paied Rs. 303/- . But till now I have not received this amount.

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Uber India customer support has been notified about the posted complaint.

May 04, 2017

Updated by avinashsingh_82 Hi Sir,
My Self Avinash from Hyderabad ([protected]), booked uber cab around 3:30 PM on 3-May-2017 from Asain cinemas Attapur to Hydershakote. And got a cab confirmation and in my uber app that cab reache but no call received from driver, so I called the driver and found this no. was switched off driver No.([protected]). Hence again I booked another cab from uber only. for which I was charged twice 1st.Rs. 53/- & for send trip Rs.90.84. And same day it was repeated in evening also, I booking cab from hydershakote to dilsukhnagar around 7:00 PM and cab no.TS08UB9928 reached to my home also, but driver refused after boarding the cab stating that he got a call from Uber customer car not continue the trip and need to go to another customer, so driver cancelled the trip from his end for which uber charged me rs. 53/-. after that driver allowed me to speak to uber customer cab from his mobile, and customer care person ensure that I get my refund. So I booked another cab and went to dilsukhnagar for which I paied Rs. 303/- . But till now I have not received this amount.