Uber India — Drivers reaching late

Address:

Mumbai City, Maharashtra, 400071

Your driver kiran, car number mh46ad2429 was 20 minutes late.

He was still dropping off another customer while he had to drop me. And after being late he had the audacity to ask me to cancel his trip which would have costed me 60 bucks.

Then to top it all he came to the wrong location. What nonsense is this?

I want a status of what uber is going to do about this?