Uber India — Duplicate UPI payment due to poor network

Address:	No 33/1 Chikkannhelli Village, Sarjapur Main Road, RGA Tech park Bangalore, India, 560035
Website:	uber.com

After travel through UBER Cab from Bangaluru Airport to Electronic City During paying to UBER Driver through Gpay there was poor network and transaction taking too much time hence cancelled on page, after another attempt payment confirmation message from Bank also received (Once).
When I checked the bank statement is showing Two Transaction for same payment.
I contacted to UBER helpline to refund the duplicate payment, but UBER has denied instructing the Driver also not agree to share the contact details of Driver. ( Mr. Selvam Manikkam Vehicle Number KA03AC4683)