| Address: | 400064 | | Website: | uber.com |
I took a trip on 1.12.2016 evening from my office at Powai to my residence at Malad distance 12-13 Km on a estimated fare of Rs. 216. but to my surprise I was charged from my office to residence on 54 KM at Rs. 731.2 as against the actual fare of 216. earlier i used to write to Uber Support
for all my fare related complaints on trip undertaken with Uber. I lodged the complain again this time on Uber Support but there reply as under:
From: Uber Support
Date: Fri, Dec 2, 2016 at 2:54 PM
Subject: Request not received: Fwd: Excess Billed on my trip on 1/12/2016 evening.
To: Girdharilal Gupta
[protected]
Hi there,
We're sorry. You’ve contacted an address that does not accept incoming email. We’re not monitoring questions through this email address and this request has not been received by our support team.
We'd love to help out if you have an issue. Please submit your request by tapping “Help” in the Uber app or by visiting help.uber.com from a web browser. There you’ll find answers to frequently asked questions and have the option to submit a support request.
We look forward to chatting with you soon!
- Team Uber
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This email is a service from Uber.
[1VXX6M-O6Y6]
therefore i request you to resolve my complaint.
Thanking you.
G. L. Gupta Was this information helpful? | 
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