Uber India — Exorbitant charge for a short ride.

Address:411037Pune
Website:UberSO

Today on 30th March I booked an Uber from Gangadham society to Sopanbaug, the estimate I got was around 140/- to 160/- rupees so I confirmed my ride and tookt. On reaching the destination I was asked to pay Rs 580/- which is exorbitant for a ride for 6.5 kms. The service was UberHIRE, It was Toyota Etios, the driver Vishnu was also very puzzled as to why the bill came soooo much for a destination of 6.5 km, he requested me to pay as otherwise he would have to pay, he also complaint to customer care helpline but they could not help. I demand that you look into the matter as Soon as Possible, or I will make severe complaint about your service. I came back the same distance in 80/- by riksha as I am determined never to use or allow any family or friends to use Uber ever again until my grievance is resilved and I am refunded the excess money taken from me.
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Uber India customer support has been notified about the posted complaint.
Mar 30, 2017
Updated by Seema Bagadia
If this is going to be the type of service, I am sorry Uber will get a very poor response. No one will take this cheating lightly.
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