I had recieved an sms from uber saying 50% off on payment uaing expression card. i had taken 2 rides and had paid with expression card for them but i didnt recieve any discount. i have been trying to complain using help on thier app but i am not getting any assistant. they want me to upload screenshot of sms however the feature to upload image is not working on thier app. i am trying to convey the same to them but in reaponse they are only sending me automated msgs with steps to upload image using thier app. i am frustrated for a week now. i am uploading the images with msg i had recieved and part of my conversation woth thier help team for one ride. the conversation for support of second ride is also more or less same more lengthy. Uber has no intention of helping me so please provide assist.
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Uber India customer support has been notified about the posted complaint.
Apr 03, 2017
Updated by paragshah92 image of both the rides taken by me
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