Address: | 411057 | Website: | www.uber.com/en-IN/cities/pune |
Hi team,
Yesterday i booked a cab from bhumkar chowk to hinjewadi phase 2 at around 10am. It was a uberpool and charges showing were rs. 69/-. I booked the cab and ended my trip, i paid rs. 69/-. But on driver's screen it was showing rs. 257/-. On my screen it was showing rs. 69/- so i asked him to call call center as he was not ready to let me go. He called call center, those guys told him to force me to pay remaining money and then i should mail uber to get money back. I was not ready to pay, as on my screen it was still showing rs.69/-. So, those call center guys from back-end updated my trip fare and made me pay money forcefully.
This is the most shameless service uber provided till date. While booking you show one amount (Lesser) and after trip you updated that amount 5 times and even asking drive to force customer to pay. I want my refund.
So i filed complaint at help. Uber 4 times and also tried the call center number, none is working. Its terrible Was this information helpful? |
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