Uber India — fare collected wrongfully

Address:

Kolkata, West Bengal, 700019

I have booked a uber cab but the driver did not stopped infront of me. Since, the place was conjested (Was not in a position to stop) the driver did not stopped, and took some other passenger at a distance from us, i could have seen him. I shouted for him to listen but he drove off. On calling him over phone he said he was carrying other passengers and waited for me long, which is a lie.
I asked him if its true, why he did not call me over phone. He was left with no answer. Sir, was charged with rs 48 which was taken for no reason. The uber is telling i was charged with waiting charge. Sir they are simply lying

Regards