Uber India — fare hikes and red zones

Address:	Pune, Maharashtra
Website:	help.uber.com

Ps: can someone route this to the pune or india team
Hello team,

I have tried to contact you many a times through the app, but no response, here is a feedback

Please stop red zone in kalyaninagar & baner/aundh area of pune, morning 8:30 am in kalyaninagar and after 18:30 in baner, fares are hiked by a large margin, even though cabs are available, this is a problem for regular customers like me.

1. Fares are hiked even though cabs are available
2.8:30 am to 9:00 am and 5:30-6:30 pm fares are not justifiable
3.8:30 am in kalyaninagar (Pune) and after 18:30 in baner (Pune), fares are hiked by a large margin
4. Fare hikes and surcharge should be justifiable
5. Drivers take advantage of red zone and park their cabs so availablity in normal areas is hampered
6. Please stop the concept of red zone, this is taxing the customers monetarily
7. This has to be looked into very seriously, else you will loose customers like me and many more
8. This is a topic of discussion now in pune across many customers and in many areas, i want someone really to look at this

Please look into this asap and escalate to your senior management, and also send a response to me.