Uber India — Fare (overcharging)

Anshim Dogra

Jul 31, 2022

Address:

Chandigarh

Charging a lot more fare than suggested in ride on app.
We hired a cab from Sector 25 to ISBT 43, Chandigarh, today, on 31 July 2022. The car number was PB01C3790.
Earlier on app it was giving the fare Rs 161. But when the driver dropped us, he asked for a fare of 260 and said it is claimed from Uber company. I don't know if the fault of overcharging at the last moment is at driver's side or at your side but this is serious grievance. We will also file a complaint by post to consumer cell, Chandigarh. You are directed to refund my overcharged fare immediately so that no legal action could be initiated against your company. You are annoying your customers. So poor service.
Name: ANUP DOGRA
My contact number: [protected]

Was this information helpful?

No (0)

Yes (1)

Jul 31, 2022

Updated by Anshim Dogra Charging a lot more fare than suggested in ride on app.
We hired a cab from Sector 25 to ISBT 43, Chandigarh, today, on 31 July 2022. The car number was PB01C3790.
Earlier on app it was giving the fare Rs 161. But when the driver dropped us, he asked for a fare of 260 and said it is claimed from Uber company. I don't know if the fault of overcharging at the last moment is at driver's side or at your side but this is serious grievance. We will also file a complaint by post to consumer cell, Chandigarh. You are directed to refund my overcharged fare immediately so that no legal action could be initiated against your company. You are annoying your customers. So poor service.
Name: ANUP DOGRA
My contact number: [protected]