Dear uber team,
Name- Rahul
Mobile no- [protected]
I did uber trip on 08 oct 22 from delhi cantt to time residency gurgaon.
The total amount due on completion of trip was Approx Rs 993.
I paid Rs 1000 in cash to the driver clearing all the dues before leaving the cab.
Couple of days later when I was booking another uber trip, I was shocked to discover that some rs 293 or so was still showing due.
I tried to contact uber but there isn't a contact number for the same.
Neither the app had an option to report such an issue.
I am a senior govt. Officer with high level of integrity.
Pls resolve the issue at the earliest other wise I would loose faith in the Uber.
Also, it points to a big loophole in the system which can be misused by corrupt fraudulent drivers.
Pls provide a helpline in the India to improve on the satisfaction level of customers.
Looking forward to a positive resolution.
Otherwise I will not be able to continue with uber and deactivate my account.
Note: pls acknowledge action and receipt.
Regards
Wg Cdr Rahul Dev Singh
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