Uber India — food didn't delivered and canceled by the delivery guy

Address:

Pune, Maharashtra, 411033

I have ordered biryani from kg through uber eats and the delivery guy even after contacting him canceled my delivery. Now uber eats is charging for the food which i did not receive (Date of order is 21.7.2019).
After contacting the voice team on 24th they told me to write an mail to them so i did but there was no response from them till now. So i again contacted the voice team on 27.7.2019 to remove the amount which they are charging me for but they are saying you have to pay the amount for the food which i didn't receive. They are not giving solutions instead they are charging the customer for not receiving the food.

Order no. = #eead3
These people sitting here in india are doing frauds through their delivery partners.

#fraud #chor