Address: | Gurgaon, Haryana, 122001 | Website: | uber.com |
Dear sir,
I book a cab at 12:07 pm as per your bill toll charges calculated after 12 am to 12 pm. And toll charges was also 2 time calculated but in my trip there is no toll taxes paid by driver so why toll charges calculated in my bill. Kindly refund my amount in my pay tm wallet. My contact number is [protected]. Screen shot is attached for reference.
Reply from uber
Hi vikash.
I understand how you feel about this charge.
However, as mentioned earlier, the toll applied on your trip is valid and in this case, i won't be able to refund the amount to you. Rest assured, all tolls that apply to your fare are added by the system itself and the scope of error is almost negligible. That being said, i've manually verified the application of this toll and have confirmed its validity. We do not have any further information to share with you in this regard.
Appreciate your understanding.
Let me know if you have any other issues or concerns. I'm just an e-mail away!
Kindly look into the matter.
Regards
Vikash
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