Uber India — Fraudulent Cash Trips - Payment shows outstanding after cash payment

Hi
I took a ride with Uber on 16th Apr., 2021 where the app showed me that some previous payment is pending. I agreed to make payment for it and chose option of "Pay in cash to the driver with your next trip". Hence my next trip also became a cash trip.

My previous outstanding amount was 409. And that trip's fare came out to be 606.

At the end of my trip, the app (both in my phone as well as Driver's phone) showed 1015 and I made that payment in cash.

Now when I got the receipt after several minutes, it was only for 700 (It seems that the driver only recorded 700 from his side). And my previous trip (even after making the payment) is still showing as pending in the app and I am unable to make any booking till the time clear it. But I don't know how many times Uber wants me to pay for that.

Also, the driver (Aziz) behaviour was also suspicious in that trip. He kept asking me for extra money over and above the fare because he accepted my ride late night. But when I didn't agree, he did that. He collected 1015 rs from me but recorded only 700 and kept 315 in his pocket.

This complaint has been raised with Uber multiple times but they refused to help here. It seems that it is not only the driver but Uber as the organization also, who has come to these levels to make extra money.