Uber India — harassing customer

We had booked a car from nexa showroom, park street, kolkata. The fare was showing 3times of normal fare, since i had old parents with me, i booked it. The driver arrived almost 15 mins later.in spite of mentioning exact location, he left the location and went almost 500 m ahead to leave the previous passenger. We had to walk on the extremely busy road to catch up with him. After asking him, he said we are helpless and uber will do whatever he wants.
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