Uber India — have been billed twice

Address:

Gurgaon, Haryana, 122018

Hi i scheduled an uber a day before for a drop to the international airport for my sister. The driver called at the scheduled time to say that he will only accept cash payments. We were left with no choice but to agree. The driver ignored the gps directions and reached the domestic airport instead. Thankfully despite the detour my sister was able to make it in time to the delhi international airport. This was carelessness by the driver leading to unneccesary anxiety. At the airport he asked for rs 630 as cash payment which was given. Only later did i realize that my paytm has also been charged for rs 923. The estimated amount at the time of booking was about rs 600. I have paid 1546 for a ride which costs only 600! Despite repeated complaints both uber and the driver in question have been unresponsive. I have been a long time user o[censored]ber and this experience has been shocking.