Uber India — higher amount charged and exit from airport charged wrongly to customer
H
Harsha Jethmalani
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400067
I wanted cab from mumbai chatrapati shivaji international airport to kandivali.. The uber agent showd me tentative amount of rs. 500 for the ride till mu place.. When we reached the destination driver o[censored]ber car no. My 43 bg 1276 didn't bother to show me the exact amount of bill.in spite of insisting he didn't show the bill and took an amount of rs. 740. This included airport parking /exit fee of rs. 100.. As i am using the uber airport facility for the 1st time i was not aware that parking or exit fee has to be borne by the driver.. He gave me the airport exit receipt (Imagr enclosed) and insisted i pay the same... It seems uber doesn't have ethics and wants to loot people who are not aware about theit services and charges.. The driver did not take my mobile number initially so. That the bill comes directly to me. At the destination only he asked me my mobile number and kept saying that i will get the whole details on this mobile.. I am not sure what the bill amount was. I travelled at around 3 am in the morning on 30 november 2017. I am sure uber can trace this vehicle and let me know the exact bill amount and also refund me the excess i paid by tracing the driver..
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