Address: | New Delhi, Delhi, 110062 | Website: | www.uber.com |
I had 2 issues on the same day so i am writing about both in the same mail. I booked an uber from lajpat nagar 4 to khanpur on 05/06/2017 at 9.16pm. When i called my driver he told me that he is 15minutes away from my location and his car is not having sufficiant fuel. Though my phone was showing his location only 3mins away from me. So he 'ordered' me to cancel the ride;his name is satvir with mob no.-[protected].
After that i cancelled the ride and booked again at 9.19pm from same location. The driver was vikash (Mob no-[protected]). When i called him he asked my destination and refused to go there. He also told me to cancel the ride. When i refused to do so he replied in a very callous way that 'i will cancel the ride after coming to your location.'after 5-7mins he came to my location and when i approached the car he locked the car from inside;in front of me he waited for 4minutes and cancelled the ride. This was highly revengeful and disrespectful.
Such drivers should be immediately banned from uber. Please take necessary actions against these drivers. Such drivers are really a black mark for the company. Please help and revert.
Thanking you.
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