Uber India — horrible customer service

Address:

Mumbai City, Maharashtra, 400007

I had booked uber pool and was wrongly charged for uber go. Inspite of several complains on the app they have not replied even once. Kindly refund me back the extra amount which i was charged and stop fleecing customers like this. Other taxi aggregators like ola have great customer service and also have a call center so that our issue gets resolved as soon as possible. Uber has to understand that if it has to work in india it needs to understand customers grievance and resolve it at the earliest or else it shouldn't operate in india. Kindly resolve my issue asap or else i will also have to complain to the competent authority
Thanks