Uber India — I am complaining about exponential increase of fair, during peak hour and rain irresponsible behaviour of cab driver

Address:

Ghaziabad, Uttar Pradesh, 201014

Hi team,

We had very weird experience on last friday, (4 aug 2017)
We booked a cab on uber around 6 pm, the cab arrived approx 6 : 08 or 09 pm
I called the driver ([protected]) and told him that our destination is ghaziabad railway station, we would come down in 5 -6 min. He said ok
We were in lift at 6 :16 pm, the message flash on my phone of cab cancelled by driver and rs 42 has been deducted from my account.
Since we had to catch the train at 7:05 pm from gzb, me and my family were in quite tension, how this can be done by driver without any prior information. The time was running and we were not in any clue how to reach gzb station, if we will book another cab it will take another 10 -15 min to reach at our residence, but we tried our luck (In the meanwhile the rain got started the fair which was rs 149 went to rs 203.17 in the blink of eye), since there was no option so i booked the cab for rs 203.17.

In the whole journey we were in the mental stress, whether we will catch our train or not, we were lucky reached the station on 7:03 pm.

This was very bad experience with uber. I use uber frequently from last 2 year.